Carlos Santiago, CEO of the Hispanic College Fund, says organizations, inherently vulnerable to external trends, must allow internal employees the flexibility to learn new skills. The organization should actively facilitate this learning, so that both the business and the individual worker can grow.
Dr. Mark Mone, Associate Dean of Executive Program at the Lubar School of Business of the University of Wisconsin – Milwaukee, shares his strategy for creating a business culture that can retain critical employees.
What strategies have worked in your organization? How do you know they have worked?
Gauge job candidates by their mastery of basic skills, like writing, working in teams, and interpersonal communication, says Carlos Santiago, CEO of Hispanic College Fund Inc. Prospective employees with these elements can learn virtually any job, but a deficiency in any of these areas is difficult to correct and can be frustrating for the organization. Indeed, Santiago says, “No matter how sophisticated their skill base, they won’t be the type of employee you need.”